Independent gaming editorial — based in Seville, Spain

Privacy Policy

Last updated: January 2025. This Privacy Policy explains how Questilog SL collects, uses, stores, and protects personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish data protection law as supervised by the AEPD.

1. Data Controller

The data controller responsible for personal data processed through this website is:

  • Company name: Questilog SL
  • Registration number: ES-QL-2022-41033
  • Address: Calle Alfonso XI, Pl. Gran Pl., 1, Bajos, 41033 Sevilla, Spain
  • Email: [email protected]
  • Phone: +34 699 996 223
  • Supervisory authority: Agencia Española de Protección de Datos (AEPD) — www.aepd.es

2. Personal Data We Collect

We collect personal data in the following circumstances:

2.1 Contact and enquiry forms

When you use our contact form or order enquiry form, we collect: your name, email address, any optional information you provide in free-text fields (message, game title, studio name). This data is used solely to respond to your enquiry.

2.2 Cookies and analytics

When you browse questilog.com, we may collect technical data via cookies and similar technologies, including IP address (anonymised where possible), browser type and version, pages visited, and referring URLs. See our Cookie Policy for full details.

2.3 Commercial orders

If you place a custom review order or editorial placement order, we collect: name, email address, company or studio name (if applicable), game title, platform, and any information provided in the order form. This data is used to process and fulfil your order.

3. Legal Basis for Processing

Processing activityLegal basis (GDPR)
Responding to contact form submissionsLegitimate interest (Art. 6(1)(f)) — responding to incoming enquiries
Processing commercial ordersPerformance of a contract (Art. 6(1)(b))
Essential cookiesLegitimate interest (Art. 6(1)(f)) — necessary for site function
Analytics cookiesConsent (Art. 6(1)(a))
Advertising / retargeting cookiesConsent (Art. 6(1)(a))
Compliance with legal obligationsLegal obligation (Art. 6(1)(c))

4. How We Use Your Data

We use personal data only for the purposes for which it was collected:

  • To respond to enquiries submitted via contact or order forms.
  • To process and fulfil custom review or editorial placement orders.
  • To analyse site traffic and improve content, where analytics consent has been given.
  • To serve relevant advertising where advertising consent has been given (via Meta Ads and similar platforms).
  • To comply with legal obligations applicable to Questilog SL as a registered Spanish company.

We do not sell personal data to third parties. We do not use personal data for automated individual decision-making or profiling with legal or significant effects.

5. Data Sharing

We may share personal data with the following categories of third parties, only to the extent necessary:

  • Hosting and infrastructure providers: Personal data may be processed on servers operated by our hosting provider. We ensure appropriate data processing agreements are in place.
  • Analytics providers: Where analytics consent is given, anonymised usage data may be shared with analytics services.
  • Advertising platforms: Where advertising consent is given, data may be shared with platforms such as Meta (Facebook/Instagram) for ad targeting and retargeting. This includes the use of tracking pixels. Meta operates under its own privacy policy.
  • Legal requirements: We may disclose data to competent authorities if required by applicable law.

We do not transfer personal data to countries outside the European Economic Area (EEA) except where standard contractual clauses or other appropriate safeguards are in place.

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy:

  • Contact form submissions: up to 12 months from the date of last correspondence.
  • Order data: up to 5 years to comply with Spanish accounting and commercial record-keeping requirements.
  • Cookie data: as described in our Cookie Policy.

7. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

  • Right of access (Art. 15): You can request a copy of the personal data we hold about you.
  • Right to rectification (Art. 16): You can ask us to correct inaccurate data.
  • Right to erasure (Art. 17): You can request deletion of your personal data where no legal basis for retention applies.
  • Right to restriction of processing (Art. 18): You can ask us to limit how we use your data in certain circumstances.
  • Right to data portability (Art. 20): Where processing is based on consent or contract, you can request your data in a machine-readable format.
  • Right to object (Art. 21): You can object to processing based on legitimate interest.
  • Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time through our cookie preferences or by contacting us.

To exercise any of these rights, contact us at [email protected]. We will respond within one month. You also have the right to lodge a complaint with the AEPD at www.aepd.es.

8. Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are indicated by the "last updated" date at the top of this page. Continued use of this website after an update constitutes acknowledgement of the revised policy.

10. Contact

For any data protection enquiries, contact us at [email protected] or by post at: Questilog SL, Calle Alfonso XI, Pl. Gran Pl., 1, Bajos, 41033 Sevilla, Spain.